Join NACUBO Consulting and consultant Bernadette Hinkle for a practical discussion on why institutions pursue shared services beyond cost savings, with a focus on improved service quality, reduced administrative burden, stronger strategic alignment, economies of scale, and greater capacity for innovation and technology adoption. The webinar will explore how standardizing processes and creating a single point of service can enhance consistency and free campus units to focus on mission critical work. Participants will also examine common challenges such as concerns about consolidation and job loss, loss of personal relationships, and service complexity, along with concrete strategies institutions use to address them effectively.